Answers for better ecommerce search.

Mezereon is an ecommerce search and personalization platform. It helps shoppers find products and content with personalized search, rich autocomplete, natural language search, filters, recommendations, and merchandising tools.

Mezereon offers dedicated integrations for Shopify, BigCommerce, and WordPress. WooCommerce and other ecommerce environments can use supported API and custom integration options.

Choose the page for your platform, install the Shopify or BigCommerce app, or contact the Mezereon team about a WordPress, WooCommerce, or API integration. After your catalog is connected, configure search, navigation, personalization, and analytics for your store.

The implementation depends on your platform and storefront. Shopify and BigCommerce apps are designed for quick installation, and most Shopify themes can be integrated without hiring a developer. WordPress, WooCommerce, and API implementations may require additional configuration.

Yes. A document can represent a product, web page, blog post, article, or other content. Your implementation can index the product and content data that shoppers need to discover.

Mezereon offers a 14-day trial without requiring a credit card. During the trial, you can use the functionality available on the Pro plan and cancel at any time. If you do not upgrade, your account is deactivated, but your data and ability to upgrade are kept for 30 days.

Pricing depends on your platform, catalog size, query volume, and the features your business needs. Plans can include capabilities such as analytics, curation rules, segments, search merchandising, and advanced support. Review the pricing section for your platform or contact us for a scale plan.

A query is a single Search API call. Autocomplete, indexing, and other API calls are separate operations, and API activity can be reviewed in the console.

Depending on the plan, Mezereon can include personalized search, rich autocomplete, synonyms, natural language search, curation rules, segments, machine learning, search and collection merchandising, analytics, and additional support. Product and query limits vary by platform and plan.

Your website or app will continue to work as expected while the Mezereon team contacts you about an appropriate plan upgrade. If you expect a catalog or traffic increase, contact us before the change so we can help choose the right coverage.

Mezereon can use signals such as a shopper’s preferences, previous searches, popularity, and current trends to prioritize more relevant results. Personalization helps each visitor see an experience that better reflects their interests and intent.

Yes. Natural language search analyzes the meaning behind a query and can match product attributes such as size, color, and price. This helps shoppers express what they want in their own words.

Yes. Relevance tuning lets marketers adjust the balance between relevance and popularity. You can also use synonyms, stop words, curation rules, and merchandising controls to boost, bury, or otherwise shape the results shown to shoppers.

Filters, also called facets, let shoppers narrow results by attributes such as price, brand, color, category, or other product data. Dynamic filters make large catalogs easier to browse and help shoppers discover relevant products faster.

Yes. Rich autocomplete helps shoppers see useful suggestions as they type, while recommendations and merchandising tools can surface relevant products across search, navigation, category, and landing page experiences.

The update schedule depends on the integration. The Shopify app synchronizes product data near real time through webhooks and also runs a full catalog import daily. The BigCommerce app updates products daily, with an option to use webhooks. API integrations update data when you make the relevant API call.

Depending on your configuration, Mezereon can collect search-related events such as queries, clicks, conversions, and visitor activity to improve relevance and personalization. Tracking is configurable; review the Privacy Policy for more information about data collection and use.

Analytics can show search volume, average search time, popular search terms, terms that lead to conversions, visitor profiles, and other signals. The amount of analytics and API log history depends on your plan.

Mezereon is a cloud-based application hosted on Google Cloud. The service uses redundancy and follows security and encryption standards to help keep customer data protected and the search experience available.

For support requests, use the Mezereon Help Center Portal. Include your platform, store, search or integration issue, and any relevant API or analytics details so the support team can investigate efficiently.

The Knowledge Base contains implementation guidance and product information for teams configuring Mezereon. You can also contact us if you need help planning an integration.